We have the Twin Cities’ best NATE-certified technicians and installers. North American Technician Excellence, Inc. (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration (HVAC/R) industry and is the only test supported by the entire industry.
Of course our field employees are great with troubleshooting, sheet metal fabrication, gas piping, electrical wiring and all of that other “tech” stuff. But they are much more than that. They’re just nice guys. They’ll take care of you and your home. They’ll show up on time, in a clean uniform and a clean truck. Once you work with us, you won’t hesitate to recommend Pronto to a friend or family member.
WHY PRONTO?
We surveyed hundreds of homeowners to determine what’s really important in a home service company. Not surprisingly, nearly all were looking for the basics of good, responsive customer service. But what is surprising is how few companies consistently deliver on these basics.
You want a company who:
You want a company who:
- Answers the phone promptly 24/7.
- Schedules an appointment within 24 hours of your phone call.
- Actually shows up when they say they will – no excuses!
- Fixes the problem correctly on the first visit.
About Our Company
We serve Minneapolis & St Paul as well as the surrounding suburbs.
We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians.
You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008.
We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians.
Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.
We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians.
You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008.
We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians.
Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.
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